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Our Promise of Quality and Care

At Ely’s & Co., every baby bedding set and swaddle is crafted with premium cotton and finished by expert hands. We back each item with a one-year manufacturer warranty so you can shop with total confidence. If you discover a defect in materials or workmanship, whether a loose stitch, uneven seam, or fabric imperfection, within twelve months of purchase, contact our team and we’ll repair or replace your product at no charge.

What the One-Year Warranty Covers

Our warranty covers manufacturing defects in fabric, trim, and stitching. If you notice premature fading, unraveling seams, or detached decorative elements under normal use, we’ll evaluate and resolve the issue. Should repair prove unfeasible, we’ll issue a replacement or refund so your nursery remains safe and comfortable. Normal wear from washing and daily use is expected, but any flaw traced to production quality is on us.

Exchanges for Layette & Accessories

Babies grow fast and styles evolve quickly, therefore we offer hassle-free exchanges on layette and accessory items as long as they comply with our return policy regulations. To qualify for an exchange, items must be unworn, unwashed, and returned in their original packaging with all tags intact. This ensures every exchanged piece arrives like new and meets our strict quality standards.

Exclusions & Limitations

To keep our processes clear and efficient, the warranty and exchange policy do not cover damage from alterations or improper care. Products washed in hot water, tumble-dried on high heat, bleached, or modified after purchase (for example, adding snaps, hemming up or embroidery) are not eligible for repair, replacement, or exchange. Always follow the enclosed care instructions to maintain full warranty protection.
To offer you exceptional value, occasionally select merchandise may be marked down as sale. All clearance and sale items are FINAL sale and cannot be returned or exchanged. These deeply discounted pieces are sold “as-is,” so please review each product description carefully before checkout.

Please fill out the form below to initiate the process. 

Once submitted, our technical team will contact you promptly with the next steps to resolve your request.

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Our customers' satisfaction is our number one priority.

We offer a full refund when the product has not been opened and is unused and a partial refund when the packaging can not be accounted for.

Please note that customers will be responsible for shipping costs.

Any returns must be in the original packaging with proof of purchase.

Products under warranty should be handled with care.

If the products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Standard delivery usually takes around 7 business days.

If your order hasn't arrived after two weeks, please contact us and we will look into the details.

Products are stocked up on a regular basis.

If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notification when they are back in stock!

Easy returns

Returns within 30 days receive a full refund.

Worldwide shipping

Ship anywhere, rates available at checkout.